Norris Nissan West

OUR GUIDING PRINCIPLE

At the Norris Automotive Group, we truly care about our customers. All of our employees from our owner down listen to you and will act on what we hear. It is our mission to provide the best product, best price, and best service in a way that results in unsurpassed customer and employee relationships.

WHAT SETS THE NORRIS AUTOMOTIVE GROUP APART

OUR PEOPLE. They are professionals and well trained. They follow up and follow through doing all they can to ensure your complete satisfaction. Our people and the relationships they have developed with our customers have been the keys to our success.
OUR REPUTATION. We do what we say we're going to do. We are motivated by doing the right things for the right reasons.
OUR PRODUCTS. Fords, Acuras, Nissans, and Hondas are second to none in quality, performance, and safety.
OUR SERVICE. With convenient locations in and around Baltimore and on Maryland's Eastern Shore, our service departments combine the latest in technology with old-fashioned fair and honest treatment, all at a fair price.
OUR STABILITY AS A BUSINESS. At the Norris Automotive Group, you deal with old friends, not new faces. A total commitment to quality since 1917 provides an unparalleled foundation for continued service excellence throughout this new century. We will be here to serve you.
OUR OPEN-DOOR POLICY is just that. If you need or want to talk with anyone, you can.
OUR SALES TEAM. Manufacturer-Certified, they are trained and ready to guide you through the buying experience without pressure. They will be there to stand behind you and your vehicle for years to come.
OUR FORWARD-THINKING PERSPECTIVE. We don't just think of selling you a car today. We are constantly looking ahead to see how we can better serve you tomorrow.

Norris Ford, Dundalk , Maryland .

Norris Ford of Easton , Easton , Maryland

Norris Acura West, Ellicott City , Maryland

Norris Nissan West, Ellicott City , Maryland

Norris Honda, Baltimore , Maryland

Hear What Our Customers Have to Say

I really liked the way Thomas Wilburn did not try to sell me something that I did not want or need. He got right to the point and that is what I wanted.

Joseph Scott Baltimore, MD,

After deciding on what car we wanted, Norris was the dealership at which we started our buying procedure. I was particularly impressed that the sales manager, Riley Thompson, with no prior discussion of price, came up with an asking price that every other dealership we visited in the process got to only after protracted negotiations.

Arthur Altenburg Elkridge, MD,

My experience at Norris was excellent and would not hesitate to return to purchase a vehicle or recommend Norris to my friends. I would especially recommend them to work with Mr. Dave Mckibbon. He did an excellent job.

Richard Hastings Glenelg, MD,

Associates were very friendly!!!!!!!!!!!!!

Randy Throndset Woodbine, MD,

I was so pleased with the service, I have scheduled my other Nissan for service the end of this week.

Bill Quinlan Catonsville, MD,

I have always found Donna at the service desk to be extremely helpful regarding any service I have had performed.

John Sheldon Owings Mills, MD,

Very polite and professional, overall a good experience.

Susan Miller Woodbine, MD,

Sales: 800-455-9240

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